Here the 5 main lessons learned in Asia; the 4th one really looks at the anticipation and lack of a systems approach in government.
1. DATA infrastructure without gaps
Gaps in data infrastructure have turned out to be costly for governments.
2. Governments became agile, large-scale experimenters in response to COVID.
Unless governance approaches are reimagined, the agile government we see today may quickly fade away.
3. . Building feedback loops between central government and citizens that influence policy -> key to build trust
4. Pivoting to digital services — and making the pivot fair
How do we make access to digital services — not just access to the internet — an equal-access public good
5 .Putting foresight and system thinking into everyday government
How do we bring anticipation and systems thinking out of the ivory tower of foresight workshops and integrate it into everyday decision-making by government officials?
Full article: https://firstname.lastname@example.org/nextgengov-re-imagining-governance-in-the-post-covid-era-ffa032c1a65a